Essays about: "IT-incidentrapportering"

Found 1 essay containing the word IT-incidentrapportering.

  1. 1. Efficient and Responsible Incident Management : Designing a Service Desk Web Application with Integrated Major Incident Reporting Functionality for Swedish Government Agencies

    University essay from Linnéuniversitetet/Institutionen för datavetenskap och medieteknik (DM)

    Author : David Michel; [2021]
    Keywords : Incident Management; Service Desk; IT incident; ITIL; Domain-Driven Design; Integration; Swedish Civil Contingencies Agency; Myndigheten för samhällsskydd och beredskap; MSB; IT-säkerhet; IT-incidentrapportering; statliga myndigheter;

    Abstract : In this 7.5 HEC B-level thesis in Computer Science, a service desk web application is designed for Swedish government agencies with integrated major incident reporting functionality to the Swedish Civil Contingencies Agency (Myndigheten för samhällsskydd och beredskap). READ MORE