Essays about: "customer satisfaction review evaluation"

Showing result 1 - 5 of 10 essays containing the words customer satisfaction review evaluation.

1. 1. Designing a reactive feedback feature for end-users in web-based media software

   University essay from Umeå universitet/Institutionen för tillämpad fysik och elektronik

   Author : Jessica Dellmar; [2024]
   Keywords : User Feedback; End-user involvement; Usability; Design Thinking; User Experience;

   Abstract : Customer feedback is essential for improving a company's products or services and increasing customer satisfaction. Despite its value, user involvement faces many challenges, such as low user motivation and feedback with missing context information. READ MORE

3. 2. Data-Driven Requirements Engineering in Agile Software Development - An Approach for Eliciting Requirements from Digital Sources in Organizations using Scrum Methodology

   University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

   Author : Stylianos Georgiadis; [2023]
   Keywords : Requirement Engineering; Data-Driven Requirements Engineering; Agile Software Development; Scrum Methodology; Scrum Master; Product Owner; Development Team; User Stories; Design Science Research;

   Abstract : Nowadays, the business world is characterized by complexity since market and customer requirements are changing rapidly. Based on this assumption, providers are facing the challenge of delivering software products in shorter terms while these products remain innovative. READ MORE

4. 3. AI-POWERED TEXT ANALYSIS TOOL FOR SENTIMENT ANALYSIS

   University essay from Mälardalens universitet/Akademin för innovation, design och teknik

   Author : Dani Kebede; Naod Tesfai; [2023]
   Keywords : Sentiment analysis; Artificial intelligence; NLP; RoBERTa;

   Abstract : In today’s digital era, text data plays a ubiquitous role across various domains. This bachelor thesis focuses on the field of sentiment analysis, specifically addressing the task of classifying text into positive, negative, or neutral sentiments with the help of an AI tool. READ MORE

5. 4. A Data-Driven Approach for Incident Handling in DevOps

   University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik

   Author : Lakshmi Ashritha Annadata; [2023]
   Keywords : Incident Handling; DevOps; Machine Learning; Prioritization; Topic Modeling;

   Abstract : Background: Maintaining system reliability and customer satisfaction in a DevOps environment requires effective incident management. In the modern day, due to increasing system complexity, several incidents occur daily. Incident prioritization and resolution are essential to manage these incidents and lessen their impact on business continuity. READ MORE

6. 5. A Performance Measurement System for SCO Industrial Base Performance Converting Sales

   University essay from Lunds universitet/Teknisk logistik

   Author : Hanna Trulsson; [2022]
   Keywords : performance measurement system; performance measures; supporting infrastructure; order management; order-to-delivery process; Technology and Engineering;

   Abstract : From literature review a theoretical research model was developed describing the process for designing a performance measurement system fit for the company culture, strategic direction, and stakeholder perspective. Following the model, the definition of high performance for the department was investigated and success factors were formulated from interview results. READ MORE