Essays about: "conclusion of Customer satisfaction"

Showing result 1 - 5 of 109 essays containing the words conclusion of Customer satisfaction.

  1. 1. A strategy for improving reliability in assembly processes

    University essay from Mälardalens högskola/Akademin för innovation, design och teknik

    Author : Tommy Dahlström; [2021]
    Keywords : Assembly systems; Lean Six Sigma; Complexity;

    Abstract : This report presents an explorative examination of the scientific literature regarding current methods utilized in mixed-model assembly lines and the challenges that are faced. Empirical data from a real mixed-model assembly line was collected and analyzed to explore the application of the identified methods and the problems that are faced in a realistic situation. READ MORE

  2. 2. Customer Satisfaction in the Cooperative Banking industry: a quantitative approach.

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Nils Baqué; Alban Ferati; Rahul Singh; [2021]
    Keywords : Cooperative Banking Industry; Financial Industry; Retail Banking; Customer Satisfaction; Perceived Quality; Perceived Value; France;

    Abstract : [Introduction] Cooperative banks in France have a major impact on the finance industry and the French economy. The French financial ecosystem differs in comparison with other European countries because of a higher number of cooperative banking groups, which have a dominant market share in the financial industry. READ MORE

  3. 3. Increasing Retention in Insurtechs Through Churn Prediction

    University essay from Lunds universitet/Innovationsteknik

    Author : John Rapp Farnes; Oskar Christiansen; [2021]
    Keywords : Non-life insurance; Property and casualty insurance; Customer retention; Churn prediction; Predictive analytics; Classification; Machine learning; Mathematics and Statistics;

    Abstract : Over the last decades, the Swedish insurance industry has seen decreased entry barriers due to deregulation and emerging new technologies, which have the potential to disturb the stagnated and consolidated competitive landscape of the industry. Initiated by newcomers like American insurance startup Lemonade, and later Swedish Hedvig among others, there is an increased push toward digitalization, transparency, and automation in the industry. READ MORE

  4. 4. Three clicks away : A multiple case study of how technologies change the customer journey in the retail furniture sector.

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Elin Adolfsson; Julia Edström; Wilma Övringe; [2021]
    Keywords : Customer experience; customer journey; touchpoints in customer journey; technological touchpoints; customer engagement; experience quality; retail; technology and furniture-sector.;

    Abstract : The digital world is constantly growing. This contributes to increasing expectations and demands in the technical aspect. Digitization is powerful, but it further contributes to a number of challenges, such as the coordination of physical and digital stores. READ MORE

  5. 5. Value Proposition in Oversea Study Agency industry - A case study of Huashi oversea study agency

    University essay from Göteborgs universitet/Graduate School

    Author : Jingwen Du; [2020-10-12]
    Keywords : oversea study; value creation; value proposition; value proposition canvas;

    Abstract : Background and purpose: With globalization development, education cooperation and competition among countries are becoming more and more frequent, which makes many students want to go abroad for further study to learn more professional knowledge. China is a country with the largest number of students studying abroad, promoting the development of oversea study agencies. READ MORE