A System for Disaster Response Process Management

Abstract: During a disaster, public safety organizations face a very dynamic and continuously changing situation with unforeseen challenges and unexpected events. The main problem in disaster response management lies at the coordination and collaboration of activities of different organizations involved, both at the inter- and intra-organization level. Current practices and process management approaches have several limitations and are not suitable for managing disaster response processes. Our developed system focuses at this issue and provides support for real time collaboration of activities and their dependencies among the participant organizations involved in disaster response management. The system is implemented as an extension to Google Wave collaboration infrastructure.