Essays about: "Customer Evaluations"

Showing result 21 - 25 of 41 essays containing the words Customer Evaluations.

  1. 21. Toward Better Health Care Service: Statistical and Machine Learning Based Analysis of Swedish Patient Satisfaction Survey

    University essay from KTH/Teknisk informationsvetenskap

    Author : Yu Wang; [2017]
    Keywords : ;

    Abstract : Patients as a customer of health care service has rights to evaluate the servicethey received, and health care providers and professionals may take advantageof these evaluations to improve the health care service. To investigate the relationshipbetween patients overall satisfaction and satisfaction of specic aspects,this study uses classical statistical and machine learning based method to analyzeSwedish national patient satisfaction survey data. READ MORE

  3. 22. #wheretoeat : The impact of electronic word-of-mouth in social network media on millennials’ purchase intention in the restaurant setting

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Vendela Tersén; Katharina Wecken; [2017]
    Keywords : customer-to-customer interaction; electronic word-of-mouth; millennials; purchase intention; restaurants; social network media; word-of-mouth.;

    Abstract : Social media has been growing constantly during the past years and social networking is one of the most popular online activities. This development has changed how individuals communicate with each other as it enabled valuable improvements for electronic word-of-mouth. READ MORE

  4. 23. Technical and economic evaluations of the battery energy storage systems for a residential building along with the photovoltaic system

    University essay from Högskolan i Halmstad/Akademin för ekonomi, teknik och naturvetenskap

    Author : Hamid Reza Amjadi; [2017]
    Keywords : ;

    Abstract : Photovoltaic (PV) system and the battery energy storage system are promising to supply power for residential buildings. Solar panels along with the battery energy storage (BESS) presents an opportunity for the households to use a much greater proportion of the solar photovoltaic (PV) to generate the electricity and minimize the need of purchasing expensive electricity from the electricity grid. READ MORE

  5. 24. Designing Revenue Models for Smart, Connected and Integrated Product-Services

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Lina Sundén; [2017]
    Keywords : Revenue models; Servitization; Digitalization; Smart connected products; Manufacturing industry;

    Abstract : Purpose - The purpose of this master thesis is to enhance knowledge about how revenue models for smart, connected and integrated product-services come about. Thus, the author aim to primarily contribute to the revenue model literature with insights on processual characteristics and activities. READ MORE

  6. 25. Stimulating Word-of-Mouth in Retail

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Agnes Malm; Karolina Hedén Lind; [2016]
    Keywords : Salesperson effort; Request Strategies; WOM-intention; Customer Evaluations;

    Abstract : Word-of-mouth (WOM) recommendations is one of the most influential and sought after marketing tools for companies. The purpose of this thesis is to test if it is possible for a salesperson to stimulate WOM through effort and recommendation requests, and if strategic requests have a greater impact. READ MORE