Essays about: "Service personalization"

Showing result 16 - 20 of 27 essays containing the words Service personalization.

  1. 16. Developing a framework for opportunity assessment of when to utilize machine learning to create data-driven products

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : ANNA OLSSON; [2018]
    Keywords : Machine!learning; !ROI; !opportunity!assessment; !optimization; ! personalization; Maskininlärning; !ROI!; !möjlighetsbedömning; !optimering; !personalisering;

    Abstract : In!recent years, machine!learning has developed to the!extent that it can be utilized and implemented to create business value in organizations  by  either reducing costs or increasing  innovation and growth opportunities. Machine learning can unlock possibilities to create a better! product and experience, and thereby aid in gaining a stronger position in the industry. READ MORE

  3. 17. Optimization and personalization of a web service based on temporal information

    University essay from Umeå universitet/Institutionen för fysik

    Author : Jonatan Wallin; [2018]
    Keywords : Machine learning;

    Abstract : Development in information and communication technology has increased the attention of personalization in the 21st century and the benefits to both marketers and customers are claimed to be many. The need to efficiently deliver personalized content in different web applications has increased the interest in the field of machine learning. READ MORE

  4. 18. Online Workforce Scheduling and Routing : A case study at an on-site service provider

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Rasmus Fransson; Michael Janfjord; [2017]
    Keywords : workforce scheduling; online scheduling; routing problems; mobile workforce; WSRP; mathematical programming; integer programming; heuristics;

    Abstract : The consumer market of today is characterized by emphasis on superior customer satisfaction and personalization of services. This entails higher customer expectations on organizations, which also includes the workforce scheduling processes in which the consumers expect more decision-power to dictate what they want, when and where they want services to be delivered. READ MORE

  5. 19. Exploring the Future of Personalized Digital Customer-Bank Relationships - A Case Study of a Large Swedish Bank Facing a Digital Paradox

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Rosie Azimi; Matilda Karlsson; [2017]
    Keywords : Service personalization; Digital Banking; Customer Satisfaction; Digital Closeness; Personalization-Privacy Paradox;

    Abstract : Right now, a digital paradox is becoming increasingly evident in the Swedish banking sector. Never before have banks had the opportunity to be as close to customers as today. Despite this, banks have never been perceived this distant. READ MORE

  6. 20. Crowdsourcing Sources : Designing a media catching service for media and PR in Sweden

    University essay from KTH/Skolan för datavetenskap och kommunikation (CSC)

    Author : Johanna Gruszka; [2016]
    Keywords : crowdsourcing; media catching; public relations; storytelling;

    Abstract : For decades, the relationship between journalists and PR representatives has been found to be a difficult one, due to a lot of economic and professional pressure on journalists, and PR agents trying to push their agenda. Digitalization has brought many new tools into the game and one of them is turning this relationship around: Media Catching. READ MORE