Essays about: "APP for hotel"

Found 4 essays containing the words APP for hotel.

  1. 1. Do reviews really affect your hotel decision? : A study about what impact reviews have on the consumers buying decision in the hotel industry.

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Sebastian Davidsson; [2023]
    Keywords : Hotel booking; Online reviews; Consumer decision making process; E-Word-of-mouth;

    Abstract : Background Today the hotel industry has become very digitalized compared to when there was only a travel catalogue to look in. Nowadays people search for information about hotels and read reviews from past guests online. There are different kinds of accommodations and lately it has become popular with shared services like Airbnb. READ MORE

  3. 2. An App for Measuring Guest Satisfaction During a Hotel Stay

    University essay from Lunds universitet/Ergonomi och aerosolteknologi

    Author : Stina Andreason; Ebba Lundvall; [2020]
    Keywords : User Experience; Rating Systems; Evaluation; Hotel Reviews; Guest Satisfaction; Technology and Engineering;

    Abstract : Denna studie berör gästnöjdhet och återkoppling vilka är viktiga aspekter när man arbetar med kunder. Speciellt inom hotellindustrin är detta viktigt då bra service handlar om att känna sin gäst. Hotellen vill veta alla bekymmer eller funderingar som gästen har medan de är kvar på hotellet för att kunna kompensera innan de lämnar. READ MORE

  4. 3. Barriers to adopting mobile access solutions in hospitality organizations.

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : OLLI PIETILÄ; [2019]
    Keywords : ;

    Abstract : This study aims to investigate factors that affect the attitudes towards mobile access control solutions among decision-making units (DMUs) in hospitality organizations in Finland to identify perceived benefits and barriers to adoption of mobile solutions. The first mobile access control solution was introduced in the early 2000s and is used successfully in, for example, public transport and in offices. READ MORE

  5. 4. Experiential marketing by attributes of experience design for hotel APPs : An empirical study from China

    University essay from

    Author : Zhe Huang; Linlin He; [2015]
    Keywords : Keywords: experiential marketing; experiential value; experience design; APP for hotel;

    Abstract : Purpose: The research purpose is to assist hotel marketers in figuring out how to design an APP for hotel on the basis of current experience design situation and some suggestions will be proposed. Specifically, how strategies of experience design influence customers’ experiential value and how much the attributes of experience design influence customers’ experiential value will be examined, revealing which attributes of experience design are more important in generating customers’ experiential value. READ MORE