Essays about: "Customer Journey Canva"

Found 1 essay containing the words Customer Journey Canva.

  1. 1. Beyond the Plate : A qualitative study on atmospheres impact oncustomer experiences in the Swedish restaurantindustry.

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Victor Eskilsson; Sarah Wahlund; [2023]
    Keywords : Consumer experience; Atmosphere; FAMM-model; Customer Journey Canva;

    Abstract : This thesis was conducted to get a better understanding on how the atmosphereimpacts a restaurant experience in Sweden. To investigate which factors influence arestaurant's atmosphere, the customer journey model and FAMM-model will beutilized. READ MORE