Essays about: "Diana Portela"

Found 1 essay containing the words Diana Portela.

  1. 1. The hidden cost of knowledge transfer in the OS strategy from the manager’s lens

    University essay from Högskolan Kristianstad/Fakulteten för ekonomi

    Author : Ghiwa Kazan; Diana Portela; [2020]
    Keywords : Micro-level; knowledge transfer; offshoring of services; known and unknown; hidden costs; managerial levels;

    Abstract : Companies that engage in captive offshoring activities as part of their strategic decisions, experience “known and unknown” hidden costs during its implementation influencing a firm’s performance. In this sense, analyzing the hidden costs of the knowledge transfer from different managerial levels and perspectives contributes to conceptualize and enrich the OS literature from the experience of a case study. READ MORE