Essays about: "E-CRM in online banking"

Found 2 essays containing the words E-CRM in online banking.

1. 1. Digitalization in The Banking Industry : Adapting to The Crisis

   University essay from Umeå universitet/Företagsekonomi

   Author : Sebastian Palmquist; [2020]
   Keywords : Banking; Fintech; Digitalization; Elderly; Adaptation;

   Abstract : Research problemThe world is currently undergoing one of the most substantial crises of the past century, causing disruption both socially and economically. The effect on the Swedish inhabitants has been impactful, especially for elders, who are crippled in the ability to complete necessary tasks including private banking. READ MORE

3. 2. Electronic Customer Relationship Management (eCRM) from the Perspective of Two Banks with Online Marketing in Pakistan : case of HSBC PK and Standard Chartered Bank PK

   University essay from Blekinge Tekniska Högskola/Sektionen för management

   Author : Shakoor Abdul; [2011]
   Keywords : Electronic; Customer; Relationship; Management;

   Abstract : This study observes an approach which is known as explorative because it aims to evaluate and examine online media as a tool for e-CRM. In addition, this involves the approach known as iterative also depends on the data, which is qualitative in congestion with observational information. READ MORE