Essays about: "Jonas Mathys"

Found 1 essay containing the words Jonas Mathys.

  1. 1. "I'm center stage!" : A study of service offerings from a consumer's point of view

    University essay from Högskolan i Jönköping/IHH, Informatik

    Author : Jonas Mathys; [2015]
    Keywords : User Experience; Cross-channel; Multichannel; Customer Experience; Service Design;

    Abstract : The purpose of this study is to learn more about the consumers' interaction with companies over different channels. It is conducted from a consumer's point of view, but the insights gained through this study will help companies to design and build better services. READ MORE