Essays about: "Online Food Delivery"

Showing result 6 - 10 of 21 essays containing the words Online Food Delivery.

  1. 6. Pandemic-era Advertising : A Study of the Twitter Advertising of Four Online Food Delivery Companies During the 2020 Pandemic

    University essay from Malmö universitet/Institutionen för konst, kultur och kommunikation (K3)

    Author : Stig Janson; [2022]
    Keywords : Linguistics; discourse; discourse analysis; advertising; pandemic; COVID-19; online food delivery; DoorDash; Uber Eats; Deliveroo; Just Eat;

    Abstract : The purpose of this study was to investigate how online food delivery companies changed the language in their advertising and took advantage of lockdown restrictions when the COVID-19 pandemic began in 2020. Using advertising technique theory and Norman Fairclough’s three dimensional framework for analyzing advertising discourse, this study scrutinized the Twitter advertising of four major online food delivery companies in the United States and the United Kingdom (Uber Eats, DoorDash, Deliveroo, and Just Eat) from 1 February 2020 to 30 April 2020 for the purposes of understanding how these companies advertised on Twitter just before the pandemic began and how they pivoted to new advertising techniques and discourses at the beginning of the pandemic. READ MORE

  3. 7. Discovering Consumer Complaint Behavior in Online Food Delivery

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Ziyuan Liang; Szu Yuan Wang; [2021]
    Keywords : Complaints; consumer behavior; online food delivery; dissatisfaction.; Social Sciences;

    Abstract : Online food delivery is becoming increasingly popular and has attracted more and more attention of scholars. However, the study on online food delivery faces a gap of consumer complaints. Those complaints can help service providers improve their service and business. READ MORE

  4. 8. Roadblocks Hindering a Fossil-Free Stockholm : Research of the Impact of Food Delivery Technology

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Amel Björkbom; Kimberly Nguyen; [2021]
    Keywords : Last-Mile; OFD; Fossil-Free transport;

    Abstract : Online food delivery (OFD) services have become increasingly popular and accessible, allowing customers to choose between a wide range of restaurants conveniently, compare meals and prices effectively, and arrange the delivery of the meal immediately. Thus, the number of last-mile online food deliveries has increased, creating challenges for urban cities. READ MORE

  5. 9. Online customer experience in service settings : Analysing the customer expectations gap: a focus on the food delivery sector

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Ines Poncin; Julie Walter-Malcurat; [2021]
    Keywords : Customer experience; Customer Expectations Gap; Online Food Service;

    Abstract : Background: As the result of the constant business evolution and in addition to the 2020 worldwide sanitary crisis, online services demand has significantly increased. Shifting from a physical-based customer experience to an online customer-focused service providing. READ MORE

  6. 10. Comparative Analysis of Energy Intensity and Profitability in Emerging E-Grocery Retail Models

    University essay from KTH/Energiteknik

    Author : Piotr Grudzien; [2020]
    Keywords : ;

    Abstract : The supermarkets account for approximately 3% - 4% of the electricity consumption in the industrialisedcountries which makes them one of the main contributors to climate change. Food retail, similarly toother energy intensive industries requires deep changes that would reduce its negative environmentalfootprint. READ MORE