Essays about: "Tonghua Zhang"

Found 1 essay containing the words Tonghua Zhang.

  1. 1. Smart Compose for Live Chat Agent

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Tonghua Zhang; [2021]
    Keywords : Deep learning; Natural language processing; Transformer; Text generation; Auto- completion; Djupinlärning; Naturlig språkbehandling; Transformator; Textgenerering; Automatisk komplettering;

    Abstract : In the digital business environment, customer service communication has grown up to become a labor- intensive task. In consideration of high labor costs, automatic customer service could be such a good alternative for many companies. However, communication with customers can not be easily automated. READ MORE