Essays about: "Yu Chen"

Showing result 11 - 12 of 12 essays containing the words Yu Chen.

  1. 11. The Importance of People on Delivering Service Quality :   A study in Svenska Handelsbanken of Gävle

    University essay from Institutionen för ekonomi

    Author : Duoli Chen; Minxuan Yu; [2009]
    Keywords : People; Human resource strategy; Employee; Service culture; Service quality; Bank;

    Abstract : Aim: Banks in Sweden appear extend through different distribution channels. The role of branch banking has changed to provide advisory services and sell the banks' products and service which is an approach involves the people interactions. Service employees are associated with the organization service quality and customer satisfaction. READ MORE

  3. 12. Factors Underlying Chinese Hidden Champions in China : Case Study

    University essay from Sektionen för ekonomi och teknik (SET)

    Author : Huahong Jr Yu; Yun Jr Chen; [2009]
    Keywords : Factors; Chinese Hidden Champions; Case Study;

    Abstract : The term of Hidden Champions was first put forward by Simon (1996a) in his book and has already been a well-studied subject all over the world. The purpose of this dissertation is to figure out what are the main factors underlying Chinese Hidden Champions. READ MORE