Education through instant messaging : A content analysis in an online coaching project

Abstract: In this master’s thesis a model for transcription analysis for a one-to-one Relationship ofInquiry were constructed and presented. The model was modified from the model fortranscript analysis in Community of Inquiry. The original three presences from Community ofInquiry, teaching, cognitive and social presence, were chosen to be adapted to Relationship ofInquiry together with a fourth presence, emotional presence. In this study the online coachingproject Math coach were used for the construction and testing of the model.A total of 60 conversations ranging over more than 3000 message units were in this thesisanalysed to test the model. From the data collected it was seen that the coaches and thecoachees had an almost 50-50 share of the message units. Furthermore the presences in thedata collected where distributed so that the most units where coded to cognitive presence, thenin descending order: teaching, emotional, and social presence. In this master’s thesis themodel for transcript analysis is presented and the results are discussed.