Exploring the Business Value and User Experience of Open Source Health

Abstract: Open source software is becoming more common in software development today and constitutes an increasing share in modern web applications. Open source has many benefits; it is cost-effective and increases development speed, quality, and security. With the advent of open source, companies and organizations have taken many different initiatives to minimize the risks of open source, disseminate knowledge, and facilitate the work of open source. This thesis was carried out in collaboration with one of the initiating companies, Debricked AB, active in cyber security. The project's purpose was to explore the selection process of third-party components to develop a design proposal of a business valuable tool with high usability and good user experience, to help organizations and end-users improve their selection process of open source software. The target group for this tool is experts in software development and software security. To achieve the project's purpose, a human-centered design process has been used. The users' current processes have been reviewed through user interviews to understand the users and their needs. The design proposal has been developed in the form of prototypes in several iterations. A sample from the user group has tested each prototype in each iteration. According to the results, the proposed design fulfills the aim of the thesis with a business valuable tool with high usability that corresponds to the third-party component selection process with desired evaluation factors.