CHECK this out : Designing a resource planning feature into an existing accounting system

Abstract: Oh My is a design and brand agency that has been developing CHECK, an accounting, billing, and time reporting system. CHECK has been developed to ease the billing and accounting process by making a front-shell system that is easier to use than the existing back-end economic system (Fortnox). To further enhance CHECK’s user experience, a need for a resource scheduling feature arose. The mission of this master thesis project is therefore to design a resource scheduling feature by going through the double diamond design process.  The double diamond design process consists of four phases, a discovering phase, a defining phase, a developing phase, and a delivering phase. The discovering phase consisted of a literature review, interviews, user observations, a market analysis, and workshops to discover the current resource scheduling market and Oh My’s resource scheduling needs. The defining phase consisted of collecting and sorting the information gathered in the previous phase, which were conducted by using a design specification. The developing phase was the creative phase where solutions were beginning to emerge through paper prototyping. The delivering phase was the iterative phase where user tests were conducted, and the design was changed and improved. The delivering phase contained 4 different user test that resulted in the final version of a resource planning system.