The Changing Nature of Work and Worker in the Digital Era

Abstract: This thesis aims to investigate the major consequences Information and Technology have caused to Work since the relationship among these factors remains poorly understood. Artificial Intelligence (AI), enabled by Machine Learning (ML) and Big Data have entered dynamically the workplaces. The digital transformation of modern organizations is of strategic importance and inevitably shapes the future of work as we know it impacting on various dimensions, such as deskilling, emergence of new skills, new forms of organizing and strategizing, such as crowdsourcing. The research involves the use of qualitative methods: the data collection includes interviews data, as well as document analysis. The data analysis explores the research question.