“It's not about the numbers, it's about the process” Working Methods and Tools for Homeless Youth in Eugene, Oregon

Abstract: The aim of this study was to explore what working methods and tools service providers use to engage with and support homeless youth in Eugene, Oregon. The authors considered a qualitative research method with semi-structured interviews as the most appropriate way to collect data. A total of five participants took part in this study, all of which are service providers in the United States, specifically in Eugene, Oregon (OR) and work directly with homeless youth. The empirical findings were analyzed through the ecological systems theory perspective in order to properly explore the effects different systems have on working methods and tools. The data collected in this study was divided into three themes: Engaging and Supportive Tools, Barriers & Supportive Factors and desired changes by service providers. These themes properly highlight the most common and vital information collected from the participants in this study. The findings indicate trust building as an essential method and tool with any service provider attempting to engage with and support homeless youth. It was also discovered that funding was the biggest barrier that service providers faced when exploring working methods and tools used to engage with and support homeless youth.