Essays about: "customer oriented thesis"

Showing result 11 - 15 of 96 essays containing the words customer oriented thesis.

1. 11. How the Covid-19 pandemic has affected the leadership and the direction of the organization

   University essay from Mittuniversitetet/Institutionen för kvalitets- och maskinteknik

   Author : Sharmineh Kakoulidis; Dekyi Hederstedt; [2021]
   Keywords : Covid-19 pandemic; TQM Total quality management ; change management; direction of the organization; customer need; organizational culture; leadership during crisis; empathy; digital communication channels; digital competence; value-based leadership; self-leadership; authentic-leadership; goal oriented leadership; empathetic leadership; trust based leadership; health-enhancing leadership; systems thinking; innovation; creativity; team; togetherness; reflection; conscious decisions; profitability; work smarter; Covid-19 pandemin; TQM Total quality management ; förändringsledning; ledning av organisation; kund behov; organisationskultur; leda under kris; empati; digitala kommunikationskanaler; digital kompetens; värdebaserat ledarskap; själv ledarskap; autentiskt ledarskap; målorienterat ledarskap; empatiskt ledarskap; tillitsbaserat ledarskap; hälsofrämjande ledarskap; systems thinking; innovation; kreativitet; grupp; togetherness; reflektion; medvetna beslut; lönsamhet; arbeta smartare;

   Abstract : Syftet med denna magisteruppsats har varit att utforska hur Covid-19 pandemin har påverkat ledarskapet och organisationens riktning.    Covid-19 pandemin har påverkar olika delar av ledarskapet. Resultaten visar tydligt att chefer känner sig överbelastade eftersom de måste hantera många administrativa uppgifter och alternerande möten. READ MORE

3. 12. Impacts of COVID-19: Funding Business Operations and Adapting Marketing Strategies

   University essay from Umeå universitet/Företagsekonomi

   Author : Sejin Hahn; Sarafat Hossain; [2021]
   Keywords : Adaptation; Crisis Management; Financial Liquidity; Access to Capital; Government Aid; Alternative Finance; Marketing Strategy; Resource-based View RBV ; Customer-Centric; Stakeholder View; Brand; Authenticity; Knowledge; Capabilities; Marketing Management; Marketing-Finance Interface; Paid Marketing; Organic Marketing; Customer Loyalty; Community; Decision-Making;

   Abstract : Purpose -- Given the enduring COVID-19 pandemic, this thesis set out to reveal an updated perspective of the service-oriented small business experience, particularly in their access and choice of financial resources to fund operations and adapt marketing strategy. By the time this study started, it was clear which businesses had been rising with the new tides of swelled categorical demand vs. READ MORE

4. 13. Enhancing Dynamic Capabilities through Organizational Leadership amid COVID-19 Disruption : A case study of a Social Innovation Housing Project in Sweden

   University essay from Malmö universitet/Institutionen för Urbana Studier (US)

   Author : Megan Penhoet; Kathrine Widerberg Andersen; [2021]
   Keywords : dynamic capabilities; social innovation; strategic shared leadership; innovation culture; pandemic; social sustainability;

   Abstract : This thesis examines dynamic capabilities and leadership in a Swedish social sustainability-oriented housing project during the unprecedented 2020-2021 COVID-19 business disruption. It employs a descriptive case study approach, investigating the organization’s ability to innovate in the face of the pandemic. READ MORE

5. 14. Implementing Design Thinking principles for increasing customer centricity in a B2B company : A case study at Mycronic

   University essay from KTH/Produktinnovationsteknik

   Author : Balachandar Ravichandran; Harshavardhan Ramanujam; [2020]
   Keywords : Design Thinking; Business to Business B2B ; Front End of Innovation; Customer Centricity; Visualization; Empathy; Minimum Viable Products MVPs ; Well Developed Product Development Processes; Voice of Customer; Customer Requirements Flow; Designtänkande; Business to Business B2B ; Front End of Innovation; Customer Centricity; Visualization; Empathy; Minimum Viable Products MVPs ; Välutvecklade produktutvecklingsprocesser; Customer Voice; Kundkravsflöde;

   Abstract : Design Thinking (designtänkande) är ett kundfokuserat förhållningssätt som används för att stödja innovation. Sedan starten har designtänkandet utvecklats från ett rättframt sätt att lösa tekniska designproblem till en komplex paraplykonstruktion för innovation och förhållningssättet har genom åren blivit ett allmänt accepterat och målinriktat tillvägagångssätt för effektiv produktutveckling. READ MORE

6. 15. Hierarchical Control for Adaptive EV Charging : A multilevel control strategy for scheduling and control of EV chargers

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Sriram Venkatakrishnan; [2020]
   Keywords : ;

   Abstract : Demand- side management is becoming an effective method that is being widely exploited by the balance markets, but not much of the demand flexibility is currently exploited in residential demand- side management. Electric Vehicles (EVs), with their significant presence in the transportation sector, is a critical load for residential demand- side management. READ MORE