Essays about: "insurance industry trends"

Found 4 essays containing the words insurance industry trends.

  1. 1. Managing Service Innovation in an Increasingly Digitalized World - “It's more than just picking the low hanging fruits”

    University essay from Göteborgs universitet/Graduate School

    Author : Johanna Löfgren; Jennifer Skoogh; [2017-09-14]
    Keywords : Service Innovation; Digitalization; More Innovative Service Projects; Service Development Process; Agile Working Method;

    Abstract : The ability to manage service innovation has become more important than ever for organizations in order to stay competitive. One of the prominent drivers for this increased focus on service innovation, is the digitalization phenomenon. READ MORE

  3. 2. How to enhance Shareholder Value through a Customer support in the Insurance industry : A business driven approach towards business intelligence

    University essay from KTH/Skolan för informations- och kommunikationsteknik (ICT); KTH/Industriell ekonomi och organisation (Inst.)

    Author : Peter Smogner; Johnson Niklas; [2013]
    Keywords : ;

    Abstract : An increased competitive climate has enhanced the importance for companies to differentiate from other companies. Today, the customer support within service organizations are often disregarded as a source of value due to the focus on costs. Further, it has become more important to leverage the contact with the customer at all encounters. READ MORE

  4. 3. How to enhance Shareholder Value through a Customer support in the Insurance industry : A BUSINESS DRIVEN APPROACH TOWARDS MOBILE- AND SELF-SERVICE- BUSINESS INTELLIGENCE

    University essay from KTH/Industriell Management

    Author : Peter Smogner; Niklas Johnson; [2013]
    Keywords : Insurance industry; Customer Support; Call-Centre; Business Intelligence; Self-Service Business Intelligence; Mobile Business Intelligence; Shareholder Value; Value creation; Value drivers; Lean Service; Systems Thinking; Strategic Management; Operational Strategy; Outside-in thinking; Performance Management; Customer Retention; Customer Satisfaction; Service Quality.;

    Abstract : An increased competitive climate has enhanced the importance for companies to differentiate from other companies. Today, the customer support within service organizations are often disregarded as a source of value due to the focus on costs. Further, it has become more important to leverage the contact with the customer at all encounters. READ MORE

  5. 4. CEO remuneration in listed European insurance companies : Trends and justifications over the years 2005-2009

    University essay from IHH, Företagsekonomi

    Author : Sara Palmén; Avare Suleyman; [2010]
    Keywords : CEO; chief executive officer; remuneration; fixed pay; variable pay; short-term; long-term; benefit; Europe; insurance; incentive; attraction; retention; agency theory; financial crisis; trend; justification;

    Abstract : In the ever so increasingly competitive business climate of the 21st century, human resources are vital for corporate success. Employees need proper incentives to perform in goal-oriented manners. READ MORE