Essays about: ",Employee Relations Management"

Showing result 11 - 15 of 17 essays containing the words ,Employee Relations Management.

  1. 11. How Marknadsdata information AB works withrelationship marketing : analysis of relationship marketing in Marknadsdata Information AB

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Randip Choudhury; [2011]
    Keywords : Customer relations; Customer service management; Relationship marketing; Cross-functional integration; Management strategy;

    Abstract : AbstractTitle: How Marknadsdata information AB works with relationship marketingLevel: Final Thesis for bachelor degree in Business AdministrationAuthor: Randip ChoudhurySupervisor: Dr. Aihie OsarenkhoePurpose: The purpose of this thesis is to examine how Marknadsdata information AB workswith their relationship marketing, and examine possible gaps between their strategy andimplementation of their relationship marketing. READ MORE

  3. 12. Streamlining the invisible value chain : - reduction of losses within administrative processes: a case study

    University essay from Institutionen för teknik, TEK

    Author : Sara Davidsson; Viktor Gustafsson; [2011]
    Keywords : Administrative processes; Administration; Continuous improvement; Case study; PDCA; Kaizen; Streamline; Information flow; Quality; Lean; TQM; Six Sigma; 5S; ISO 9000; Change Management; TQMain; Administrationsprocesser; Administration; Ständiga förbättringar; Fallstudie; PDCA; Kaizen; Effektivisering; Informationsflöde; Kvalitet; Lean; TQM; Six Sigma; 5S; ISO 9000; Change Management; TQMain;

    Abstract : Continuous improvement of various processes within a company is a necessity to remain competitive on the market. There are many different improvement methodologies to streamline work routines; however the different methodologies do not sufficiently embrace administrative processes or the employee motivation regarding changes. READ MORE

  4. 13. Analyzing the Employee Perception of CRM Systems in Two ICT Companies

    University essay from KTH/Skolan för informations- och kommunikationsteknik (ICT)

    Author : Suneeza Hamid; [2010]
    Keywords : ;

    Abstract : In today’s business environment companies are customer oriented rather than product or business oriented. Hence to build the good relations with their customers they need to keep their information in appropriate manner for the appropriate usage, to accomplish this task companies implement the Customer Relationship Management (CRM) information systems and the stored information is used for different business purposes in future. READ MORE

  5. 14. Managing Quality at the Operational Level : A Case Study at Nordea

    University essay from IHH, Redovisning och finansiering

    Author : Malin Holfve; Mikaela Mård; Maria Pekár; [2009]
    Keywords : Quality; Quality Management; Total Quality Management; TQM; Lean-production; Kaizen; Service Industry; Nordea; Case Study;

    Abstract : The majority of researchers, believe that quality management is the aspect of strategy, a method strategically formed to gain competitive advantage. Quality must however, be managed in the sense that it fits the organization. Besides, organizations must also develop strategies to continuously improve and measure quality work. READ MORE

  6. 15. The connections between values alignment and teamwork : A case study

    University essay from IHH, EMM (Entrepreneurskap, Marknadsföring, Management)

    Author : Sandra Nyberg; Anette Nilsson; Erik Skinstad; [2009]
    Keywords : Values alignment; Value congruence; Shared values; Teamwork; Case study; Barrett; Cultural Values Assessment CVA ; Seven Level Consciousness model;

    Abstract : Background: Research today highlights the importance of values alignment, but all of the research has been conducted on manufacturing companies. We found it interesting to investigate if the same theories are applicable to the knowledge-intense service sector, such as consultancy firms. READ MORE