Essays about: ". Employee Satisfaction vs. Service Performance"
Found 1 essay containing the words . Employee Satisfaction vs. Service Performance.
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1. Employee Satisfaction vs. Service Performance: A Chinese hotel’s perspective
University essay from Göteborgs universitet/Graduate SchoolAbstract : Among business practitioners, it is a conventional wisdom that employees’ satisfaction determines their service performance. However, in the academic world, there is a continuous debate on whether service employees’ attitudes can be directly associated with their job performance. Culture might influence people on their behavior. READ MORE
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