Essays about: "Importance of after Sales in industries"

Found 3 essays containing the words Importance of after Sales in industries.

  1. 1. Understanding current and future requirements on logistics service offerings in the Danish construction industry

    University essay from Lunds universitet/Teknisk logistik

    Author : Erik Dufberg; Anton Forsström; [2019]
    Keywords : Logistics service offerings; logistics service dimensions; Danish construction industry; customer requirements.; Technology and Engineering;

    Abstract : Purpose - The purpose of this research is to create a better understanding of what the current and future customer requirements are on logistics service offerings in the Danish construction industry and how the studied case company can better match these. Methodology - The research was conducted as a case study. READ MORE

  2. 2. After-Sales Services and Customer Relationship Marketing : A multiple case study within the Swedish heavy equipment machinery industry

    University essay from Institutionen för marknadsföring (MF)

    Author : Erika Egonsson; Ting Ting Ly; Khulan Bayarsaikhan; [2013]
    Keywords : ;

    Abstract : Due to growing complexities in business-to-business products, the relationship between a seller and a buyer usually never ends after the purchase transaction. Customers buy augmented products, expecting bundle of values that come with the product which will satisfy the buyer. READ MORE

  3. 3. The Remanufacturing Offer, : A Case Study of Volvo Construction Equipment Implementing and Expanding Reman in Russia

    University essay from Företagsekonomiska institutionen

    Author : Fredrik Sandvall; Carlos Stelin; [2006]
    Keywords : ;

    Abstract : SUMMARY This thesis is about Reman (acronym for Remanufactured Products) which is an alternative to buying a new product. It is a product offering by Volvo Construction Equipment, and also by many other firms in various manufacturing industries. It involves a customer exchanging a used product for a “remanufactured” or Reman product. READ MORE