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1. 1. KISSing and other strategies for successful communication : A case study on communication between Nordic and Chinese business people using English as a lingua franca

   University essay from Karlstads universitet/Institutionen för språk, litteratur och interkultur

   Author : Johanna Rixer; [2016]
   Keywords : Communication strategies; English as a lingua franca ELF ; Business English as a lingua franca BELF ; intercultural communication; active listening; KISS; Keep it simple; stupid .;

   Abstract : This is a case study on the communication between Nordic and Chinese business people using English as a lingua franca in their business communication. The aim of this paper is to establish if misunderstandings in communication occur between Chinese and Nordic language speakers (Finnish and Swedish) in a business environment and, if they do, what the nature of these misunderstandings is. READ MORE