Essays about: "Product returns"

Showing result 26 - 30 of 88 essays containing the words Product returns.

  1. 26. Return policies for online clothing retailers - A study of the return policy leniency and the importance of return policies to retailers and consumers

    University essay from Göteborgs universitet/Graduate School

    Author : Marios Melachroinos; Morteza Yahyaei Bavil; [2020-06-15]
    Keywords : Product returns; reverse logistics; return management; customer loyalty; retention;

    Abstract : Problem discussion and objective: Clothing product returns have become a real challenge in today's world as more consumers are experiencing online shopping, replacing the traditional physical shopping experience. In order to deal with this challenge, online retailers are in great need to take advantage of their reverse flow using efficient return management strategies. READ MORE

  3. 27. Circular Economy Practice Applied to Reverse Logistics : A Multiple Case Study from Fashion Retailers Perspective

    University essay from Södertörns högskola/Företagsekonomi

    Author : Anna Nilson Törnqvist; [2020]
    Keywords : Circular Economy; Reverse Logistics; Fashion Industry; Organizational Change; Institutional Theory;

    Abstract : The fashion industry has been criticized due to environmental issues, such as the causation of increased scarcity of landfills, hazardous emissions, and exhaustion of non-renewable resources. At the same time, customers, and governments require organizations within the industry to be transparent, offer sustainable consumption, and take responsibility for textile waste. READ MORE

  4. 28. Buy Now Return Later: A quantitative study of how B2C invoices in the context of e-commerce impact product returns

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Ida Lennartsson; Julia Wodecka; [2020]
    Keywords : Direct payment method; Deferred payment method; Product return; Invoice; B2C;

    Abstract : B2C invoices have grown to become the most preferred payment method of Swedish online shoppers. Despite invoices' considerable popularity, research about their consequences is scarce. A survey based study has been conducted in order to investigate how the growing trends of B2C invoice and product returns interplay. READ MORE

  5. 29. Customers’ return reasons and preferences about product-oriented tools : An exploratory mixed methods research in a fashion e-commerce context

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Maria Zetterberg; Ellinor Lönnström; Filippa Bäckegren; [2020]
    Keywords : e-commerce; returns management; fashion; product returns; return reasons; product-oriented tools;

    Abstract : Purpose: The purpose of this study is to explore whether customers’ return reasons differ between product groups and if their e-commerce experience is related to the return reasons. Moreover, we test if customers’ e-commerce experience is related to whether they refrain from ordering apparel when there is a perceived absence of information, and what product-oriented tools they prefer when purchasing apparel online. READ MORE

  6. 30. Reverse logistics management and its environmental impact: the return transportation in Sweden

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Jonathan Nordgren; Debora Johansson; [2020]
    Keywords : 3PL; Reverse logistics management; Return transportation; Environmental impact; Product returns;

    Abstract : With product returns, reverse logistics management is causing a big environmental impact, especially product returns from online shopping provided by the third-party logistics (3PL) companies. There is a need for understanding in what ways 3PL companies could reduce the environmental impact and at the same time stay competitive. READ MORE