Essays about: "Relation recovery"

Showing result 6 - 10 of 55 essays containing the words Relation recovery.

  1. 6. Loyalty Program Termination Recovery - A quantitative study on the efficacy of compensation and explanation recovery efforts in mitigating negative reactions following a loyalty program termination

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Marcus Hagström; Karl Granbom; [2023]
    Keywords : Loyalty program termination; Service failure; Recovery efforts; Compensation; Explanation;

    Abstract : Loyalty program (LP) practitioners increasingly face the necessity to terminate their LP considering the disadvantages to LP management, the fact that LPs continually fail to be of value to many members and the growing shift towards subscription-based loyalty models. Aware that terminations lead to negative customer reactions, managers will inevitably wonder how to mitigate such reactions so as to retain customers and diminish negative backlash. READ MORE

  3. 7. SWAT Runoff Modeling and Salinity Estimation in the Odra River Catchment

    University essay from Stockholms universitet/Institutionen för naturgeografi

    Author : Tassilo Thebe; [2023]
    Keywords : ;

    Abstract : In 2022, a significant fish die-off happened in the Odra River due to a bloomof the toxic gold algae species Prymnesium parvum, which occurs in saline andwarm waters. This event is seen as a major ecological disaster in recent Europeanriver incident history. READ MORE

  4. 8. CFD investigation of Plate Channels

    University essay from Lunds universitet/Institutionen för energivetenskaper

    Author : Anton Johannesson; [2022]
    Keywords : Plate Heat Exchanger; Turbulence modelling; Generalized k-omega; GEKO; CFD; Computational Fluid Dynamics; Technology and Engineering;

    Abstract : Alfa Laval has a wide product range for plate heat exchangers that can be applied in most industries. The constant development of new and old heat exchangers drive the need for new and efficient methods that can reliably be used in the development process. READ MORE

  5. 9. Techno-economic feasibility study of PVT collector coupled with heat pump for membrane distillation water purification in rural India

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Erik von Schultz; [2022]
    Keywords : Photovoltaic-thermal; Heat pump; Membrane distillation; Off-grid; Water purification; AGMD; Solhybridpaneler; Värmepump; Membrandestillation; Off-grid; Vattenrening; AGMD;

    Abstract : India is experiencing a bitter challenge in terms of water resources, with the lack of access to safe drinking water being attributed to nearly 200 000 deaths per year. The rural population is especially exposed as groundwater make up 85 % of their drinking water, with widespread contamination being reported. READ MORE

  6. 10. An exploratory scenario study on cruise ships' resilience and service quality in the context of the COVID-19 pandemic.

    University essay from Linnéuniversitetet/Institutionen för organisation och entreprenörskap (OE)

    Author : Emma Forslund; [2022]
    Keywords : Cruise ship; Cruises; Crew; ROPAX; Resilience; Organisational Resilience; Resilience Range; Service Quality; Service experience; Adaptive Change Cycle;

    Abstract : Although the cruise industry and ROPAX ships have achieved steady growth with increased capacity, innovative service provisions and constantly being prepared for events of emergencies, they were not prepared for the sudden COVID-19 pandemic, and the travel restrictions and No Sail order put a halt to their services. Organisational resilience has received a growing interest in the world since its capabilities can support organisations to anticipate, cope and adapt to internal or external changes due to a crisis or unexpected event. READ MORE