Essays about: "Senka Catak"

Found 1 essay containing the words Senka Catak.

  1. 1. Customers’ Perception of Quality in a B2B-setting : A Case Analysis of Kvaerner Pulping in Karlstad

    University essay from Institutionen för ekonomi

    Author : Senka Catak; Sara Eriksson; Anna Gustavsson; [2006]
    Keywords : Business-to-Business B2B ; Quality; Customer Satisfaction;

    Abstract : This paper is based on an assignment from Kvaerner Pulping in Karlstad, a company that supplies complete factories, machines, and systems to the pulp industry worldwide. The assignment was to do a customer survey looking at customer satisfaction focusing on quality. Our main purpose with this paper is to study the concept of quality. READ MORE