Essays about: "consumer banking"

Showing result 6 - 10 of 49 essays containing the words consumer banking.

  1. 6. A mixed-method study on CSR communication in the Swedish banking sector

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Ida Ludwigsson; Isabella Hong; [2022]
    Keywords : CSR communication; CSR authenticity; Knowledge; Message content factor;

    Abstract : In light of the challenges surrounding CSR communication and the obstacles facing banks that wish to effectively communicate about their CSR initiatives, the purpose of this thesis is to examine CSR communication in the context of the Swedish banking sector. By departing from a conceptual model of effective CSR communication, this thesis intends to measure the extent to which different message content factors influence CSR authenticity and leads to favourable consumer response outcomes: attitude, trust, and word-of-mouth intention. READ MORE

  3. 7. Green Banking’s role in the Swedish banking sector

    University essay from Umeå universitet/Företagsekonomi

    Author : Andreas Mattsson; [2022]
    Keywords : ;

    Abstract : Global warming is a growing problem, and climate changes are now moving toward a state that is greater than usual. Various industries and customers’ needs to change their buying behavior to save our planet. As a key performer in society, the bank sector is evolving and changing towards a greener future. READ MORE

  4. 8. Exploring Affordances of AI Banking Chatbots : Towards Understanding on How Chatbots Create Value for Customers

    University essay from Uppsala universitet/Informationssystem

    Author : Chanaka Gunathilaka; [2022]
    Keywords : Affordances; Artificial Intelligence; Banking; Chatbots; Customer Value;

    Abstract : In the realm of Artificial Intelligence (AI), Chatbots have become a widely used technology for streamlining the services between organizations and consumers. The present study advances the understanding of human-AI interactions by producing new knowledge on chatbot affordances and customer value creation. READ MORE

  5. 9. How financial regulation promotes financial inclusion in less developed countries

    University essay from Göteborgs universitet/Graduate School

    Author : Derick Okodi; [2021-06-24]
    Keywords : Bank regulation; Financial inclusion; BankCommercial and Microfinance regulation; Information asymmetry;

    Abstract : Aim: This thesis aims to examine how bank regulation reduces financial exclusion in Uganda. Methodology: A qualitative content analysis method was used to examine the Annual supervisory Reports of the Bank of Uganda and Journals about Microfinance institutions in Uganda to examine how banks regulation reduces financial exclusion. READ MORE

  6. 10. Losing their war : Using Service-Dominant Logic To Assess The Market Position Of Traditional Swedish Banks

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Kirill Kuzhelko; [2021]
    Keywords : Banking Services; Traditional Banks; Fintech Companies; Service-Dominant Logic; Value Co-Creation Process.;

    Abstract : Being influenced by advanced technology solutions, modern business is undergoing significant transformations. This is also true about the financial services sector, where innovative solutions are being actively used and new fintech companies are emerging. Against this background, the market share of large traditional banks reduces steadily. READ MORE