Essays about: "CUSTOMER SERVICES thesis"

Showing result 1 - 5 of 314 essays containing the words CUSTOMER SERVICES thesis.

  1. 1. Machine Learning for Sparse Time-Series Classification - An Application in Smart Metering

    University essay from KTH/Matematisk statistik

    Author : Carl Ridnert; [2019]
    Keywords : ;

    Abstract : Smart Meters are measuring devices collecting labeled time series data of utility consumptions from sub-meters and are capable of automatically transmit-ting this between the customer and utility companies together with other companies that offer services such as monitoring of consumption and cleaning of data. The smart meters are in some cases experiencing communication errors. READ MORE

  2. 2. Predicting and Explaining Customer Churn for an Audio/e-book Subscription Service using Statistical Analysis and Machine Learning

    University essay from KTH/Matematisk statistik; KTH/Matematisk statistik

    Author : Kajsa Barr; Hampus Pettersson; [2019]
    Keywords : Statistics; Machine learning; customer churn; random forest; logistic regression; Statistik; Maskininlärning; random forest; logistisk regression; kundbortfall;

    Abstract : The current technology shift has contributed to increased consumption of media and entertainment through various mobile devices, and especially through subscription based services. Storytel is a company offering a subscription based streaming service for audio and e-books, and has grown rapidly in the last couple of years. READ MORE

  3. 3. Establishment of Technical Life Science Consulting Services in a Local Government Market

    University essay from Uppsala universitet/Institutionen för biologisk grundutbildning; Uppsala universitet/Institutionen för biologisk grundutbildning; Uppsala universitet/Institutionen för biologisk grundutbildning

    Author : Matilda Gärdemalm Niemi; Sara Rydberg Öhrling; Emma Stam; [2019]
    Keywords : ;

    Abstract : This master thesis evaluates the possibility for Semcon AB to establish a business within the public sector of Uppsala. The need and prerequisites for technical life science consultant services has been investigated by interviewing experts in their field. READ MORE

  4. 4. Servitization in the Car Industry: A Case Study of the concept Care by Volvo

    University essay from Göteborgs universitet/Graduate School

    Author : Rebecca Kjellberg; Erica Lagerkvist; [2018-08-02]
    Keywords : Servitization; Servitization in the car industry; Servitization in manufacturing industries; Servitization and Customers; Subscription; Service and Value Adding activities;

    Abstract : MSc in Innovation and Industrial Management.... READ MORE

  5. 5. The Digital Transformation of the Swedish Banking Industry : A study on the digitalisation of Swedish banks and how it affects their perspective on customer experience

    University essay from Uppsala universitet/Institutionen för informatik och media; Uppsala universitet/Institutionen för informatik och media

    Author : Mustafa Al-Chalabi; Lawand Bahram; [2018]
    Keywords : Digital transformation; Banking; Financial industry; Process theory; Customer experience; Customer satisfaction; PSD2; GDPR; MiFID II;

    Abstract : The Swedish banking industry has long been at the forefront when it comes to digital leadership. Currently, this industry is starting to fall behind other industries, and a closer look at the industry reveals that niche banks are having less trouble with adapting new technologies than bigger banks. READ MORE