Essays about: "CUSTOMER SERVICES thesis"

Showing result 1 - 5 of 384 essays containing the words CUSTOMER SERVICES thesis.

  1. 1. Understanding The Business Value Of Customer Data From Connected Services - An exploratory case study of what business value an emerging automotive OEM can create from customer data generated by connected services

    University essay from Göteborgs universitet/Graduate School

    Author : Clara Segerstedt; Jessica Svedberg; [2021-07-09]
    Keywords : business value; value creation; customer data; connected services; vehicle connectivity;

    Abstract : The rapid development of connectivity accelerated by a myriad of emerging technologies contribute to an ever-growing volume of data in which companies have realized the need for, and value of, becoming data-driven. Data, and more specifically, customer data, is thus a promising area for transforming insights into actions which identifies new value creation opportunities to enhance business performance. READ MORE

  2. 2. FINTECH COMPANIES: INNOVATION, ALGORITHMS AND CUSTOMER CENTRIC PERSPECTIVE - A cross-sectional study on algorithmic trading in the Fintech industry

    University essay from Göteborgs universitet/Graduate School

    Author : Manfredo Recchia; [2021-07-08]
    Keywords : Fintech; Fintech innovation; Fintech business model; Algorithms; Algorithmic trading systems;

    Abstract : In the last years the financial sector has been subject to many changes, in particular since 2008financial crisis many customers started to appreciate new digital financial companies, insteadof traditional ones, that offer innovative solutions for financial services. In fact they are able tooffer more effective, efficient and less expensive services than traditional institutions. READ MORE

  3. 3. Circular- and Performance Economy in the Telecommunications sector - A study investigating Reuse, Recycling & Leasing of mobile phones

    University essay from Göteborgs universitet/Graduate School

    Author : Emma Ingvarson; Brynzér Evelina; [2021-06-11]
    Keywords : Telecommunication; Circular Economy; Performance Economy; Supply Chain; Reverse logistics; Leasing; Reuse; Recycling; Customer preference; Environmental Sustainability and Environmental Cost;

    Abstract : MSc in Logistics and Transport Management.... READ MORE

  4. 4. Implementation of Battery Energy Storage Systems in Residential Buildings : A case study of a multifamily building in southern Sweden, exploring profitability, self-sufficiency and environmental performance

    University essay from Linköpings universitet/Energisystem; Linköpings universitet/Energisystem

    Author : Agnes Berg; Emelie Detert; [2021]
    Keywords : Residential Battery Energy Storage; Energilagring Batterier;

    Abstract : Energy storage is of increasing interest as an enabler of incorporating renewable intermittent power in the power systems globally. There are several technologies for energy storage, and this thesis focuses on battery energy storage systems (BESS). READ MORE

  5. 5. Product Digitalization from the Perspective of an Established Manufacturing Firm

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Adam Tomas; [2021]
    Keywords : smart connected products; product digitalization; digital transformation; manufacturing firm; product digitalization; produktdigitalisering; digital transformation; tillverkningsföretag;

    Abstract : This thesis set out to investigate what motivates an established manufacturing firm to add smart and connectivity features into its products and what considerations are made when doing so. Such a firm was used as a case study object, a firm that is considering digitalization in one of its product areas but has not yet finalized the strategy on how to move forward. READ MORE