Essays about: "customer integration"

Showing result 11 - 15 of 297 essays containing the words customer integration.

  1. 11. Facilitation of sustainability in early phases of start-up development

    University essay from Mälardalens universitet/Akademin för innovation, design och teknik

    Author : Iryna Kozinska; [2023]
    Keywords : sustainability; start-ups; sustainable business models; early stages; life-centred design.;

    Abstract : The thesis focuses on the integration of sustainability in the early stages of startups by developing a new framework. Given the resource constraints and focus on viability, it might be difficult for startups to consider sustainability at these early stages. A literature review revealed a lack of information on this subject. READ MORE

  3. 12. Komorebi – A Biophilic Design Concept for Enhanced UX in Autonomous Cars

    University essay from Lunds universitet/Innovation

    Author : Long Nguyen; [2023]
    Keywords : User Experience UX ; Nature-oriented; Biophilic Design; Concept; Autonomous Cars; Japanese Design; Technology and Engineering;

    Abstract : Autonomous cars have the potential to revolutionize private transportation by allowing occupants to utilize their travel time for other activities. Considering the new opportunities for improved productivity, as well as the increasing demand for constant digital connectivity, reconnecting with nature will be crucial for alleviating cognitive stress and promoting healing and well-being. READ MORE

  4. 13. Implementing Life Cycle Assessment in the Product Development Process : Creating a simplified LCA-tool to support decision making and implement sustainability as a design parameter

    University essay from Linköpings universitet/Industriell miljöteknik

    Author : Markus Johansson; Jonatan Sars; [2023]
    Keywords : ;

    Abstract : Design is described as the main factor influencing a product's sustainability, and with industrial growth, global interest in sustainability issues has also increased. Furthermore, the design process is an important part when companies are to reduce climate impact of their products, and that the demand for more environmentally friendly products is increasing. READ MORE

  5. 14. Unveiling the Depths of Customer Satisfaction : An Exploratory Qualitative Study on Chatbot Services and the Expectation Confirmation Model (ECM)

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Louise Forssell; Björn Ratjen; [2023]
    Keywords : Customer satisfaction; customer expectation; chatbot performance; Expectation Confirmation Model ECM ; exploratory research; underlying factors;

    Abstract : The Expectation confirmation model (ECM) is commonly employed to investigate technological advances and customer satisfaction with chatbots. However, customer satisfaction is a multifaceted concept intertwined with emotions and subjective perceptions, comprehending customer satisfaction fully can therefore be challenging. READ MORE

  6. 15. Evaluating the Effectiveness of Open Source Chatbots for Customer Support

    University essay from Linnéuniversitetet/Institutionen för datavetenskap och medieteknik (DM)

    Author : Fabian Dacic; Fredric Eriksson Sepúlveda; [2023]
    Keywords : chatbot; machine learning; software framework; software library; language model; artificial intelligence; customer support; medicine; COVID-19; ChatterBot; Botkit; Natural JavaScript library; DialoGPT; Rasa; natural language processing;

    Abstract : Chatbots are becoming increasingly popular in various industries, and thereare many options available for businesses and organisations. Several studieshave investigated open-source chatbots and identified their core strengths,implementation, and integration capabilities however few have investigatedopen-source chatbot frameworks and libraries in a specific use case such asmedicine. READ MORE