Essays about: "Customer satisfaction"

Showing result 1 - 5 of 644 essays containing the words Customer satisfaction.

  1. 1. Needed and wanted? The effects of Green Marketing on Customer Satisfaction in the hotel industry.2.12.0.0 : 2.12.0.0

    University essay from Umeå universitet/Företagsekonomi

    Author : Maike Strube; [2022]
    Keywords : Green Marketing; Customer Satisfaction; Hotel Industry;

    Abstract : The purpose of this study is to analyze if green marketing influences customer satisfaction significantly in the hotel industry in Umeå. Several green practices are tested to create an overall picture of the behavior on the market. These are Water Conservation, Energy Conservation, Waste Management, Food Management and Labeling. READ MORE

  2. 2. Customer satisfaction and SST - How can these two factors come to be? : A quantitative research study on the impact of self service technology on customer satisfaction in the healthcare sector

    University essay from Umeå universitet/Företagsekonomi

    Author : Lovisa Sundin; Sai Bhalerao; [2022]
    Keywords : ;

    Abstract : The main purpose of conducting this study is to investigate the effects of factors capturingthe use of SST on attitude towards SST and customer satisfaction in the public healthcaresector. More specifically, the study examines the impact of technology readiness, needfor human interaction, perceived trust, perceived usefulness and perceived ease of use onattitude towards SST and customer satisfaction. READ MORE

  3. 3. A Multi-Agent Pickup and Delivery System for Automated Stores with Batched Tasks

    University essay from Linköpings universitet/Artificiell intelligens och integrerade datorsystem

    Author : Evelina Holmgren; Simon Wijk Stranius; [2022]
    Keywords : MAPD; MAPF; multi-agent systems; multi-agent pickup and delivery; autonomous stores;

    Abstract : Throughout today’s society, increasingly more areas are being automated. Grocery stores however have been the same for years. Only recently, self-checkout counters and online shopping have been utilised in this business area. This thesis aims to take it to the next step by introducing automated grocery stores using a multi-agent system. READ MORE

  4. 4. Information och utveckling livsmedelsservice : en pendlingskommuns utveckling för sina livsmedelsföretag

    University essay from SLU/Department of Molecular Sciences

    Author : Victor Allansson; [2022]
    Keywords : Livsmedel; information; offentlig verksamhet; kundundersökning;

    Abstract : Detta examensarbete har genomförts i samverkan med Knivsta kommuns miljöenhet. Syftet med studien var att undersöka hur Knivsta kommun har utvecklats inom livsmedelsservice. Både kvantitativa enkäter och öppna kommentarer från företagare inom Knivsta kommun användes. READ MORE

  5. 5. The Efficiency of Good Software Practices : A Case Study on a Radar Meteor Analysis Software Rewrite

    University essay from Luleå tekniska universitet/Institutionen för system- och rymdteknik

    Author : Kenneth Kullbrandt; [2022]
    Keywords : software practices; computer science; rewrite; refactor;

    Abstract : Software engineering as a profession has since early on in its conception been focused with how to best maximize the quality of software. Quality in this regard is both objectively measurable things (like speed, size, and cost) and less measurable things (like conciseness, elegance, and customer satisfaction). READ MORE