Essays about: "chatbot performance"

Showing result 1 - 5 of 19 essays containing the words chatbot performance.

1. 1. ChatGPT: Changing Education, One Prompt at a Time, A quantitative study of factors influencing students' usage of ChatGPT

   University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

   Author : Tess Brodin; Julia Lundberg; [2023]
   Keywords : ChatGPT; Unified Theory of Acceptance and Use of Technology; Performance Experienced; Creativity;

   Abstract : An AI tool that has gained massive media attention in the past months is the language model ChatGPT. The rapid adoption of the tool by students made the authors of this study curious about exploring the chatbot further, using technology adoption theory. READ MORE

3. 2. Unveiling the Depths of Customer Satisfaction : An Exploratory Qualitative Study on Chatbot Services and the Expectation Confirmation Model (ECM)

   University essay from Uppsala universitet/Företagsekonomiska institutionen

   Author : Louise Forssell; Björn Ratjen; [2023]
   Keywords : Customer satisfaction; customer expectation; chatbot performance; Expectation Confirmation Model ECM ; exploratory research; underlying factors;

   Abstract : The Expectation confirmation model (ECM) is commonly employed to investigate technological advances and customer satisfaction with chatbots. However, customer satisfaction is a multifaceted concept intertwined with emotions and subjective perceptions, comprehending customer satisfaction fully can therefore be challenging. READ MORE

4. 3. Evaluating the Effectiveness of Open Source Chatbots for Customer Support

   University essay from Linnéuniversitetet/Institutionen för datavetenskap och medieteknik (DM)

   Author : Fabian Dacic; Fredric Eriksson Sepúlveda; [2023]
   Keywords : chatbot; machine learning; software framework; software library; language model; artificial intelligence; customer support; medicine; COVID-19; ChatterBot; Botkit; Natural JavaScript library; DialoGPT; Rasa; natural language processing;

   Abstract : Chatbots are becoming increasingly popular in various industries, and thereare many options available for businesses and organisations. Several studieshave investigated open-source chatbots and identified their core strengths,implementation, and integration capabilities however few have investigatedopen-source chatbot frameworks and libraries in a specific use case such asmedicine. READ MORE

5. 4. Utilizing GPT for Interactive Dialogue-based Learning Scenarios : A Comparative Analysis with Rasa

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Valdimar Björnsson; [2023]
   Keywords : Generative Pretrained Transformer; Rasa; Interactive Tutoring Systems; Conversational AI; Education Technology; Generativ förtränad transformator; Rasa; interaktiva handledningssystem; Conversational AI; Education Technology;

   Abstract : This thesis explores the use of advanced language models, specifically OpenAI’s Generative Pretrained Transformer (GPT), in the context of interactive tutoring systems built within a Unity-based game environment. The central problem addressed is whether the recent advancements in large language models make them feasible and useful to function as tutors specifically in providing meaningful, engaging, and educationally rich user interactions on a dialogue based learning platform developed by Fictive Reality. READ MORE

6. 5. Evaluation of machine learning models for classifying malicious URLs

   University essay from Högskolan i Gävle/Datavetenskap

   Author : Shayan Abad; Hassan Gholamy; [2023]
   Keywords : Machine learning; Cyber security; Classification; Malicious URL; Instance selection;

   Abstract : Millions of new websites are created daily, making it challenging to determine which ones are safe. Cybersecurity involves protecting companies and users from cyberattacks. Cybercriminals exploit various methods, including phishing attacks, to trick users into revealing sensitive information. READ MORE