Essays about: "customer satisfaction the health sector"

Showing result 1 - 5 of 7 essays containing the words customer satisfaction the health sector.

  1. 1. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)

    University essay from Göteborgs universitet/Graduate School

    Author : Sakina Adnan; [2022-07-15]
    Keywords : Service quality; Service perception; Service expectation; Patient satisfaction; Ultrasonography; Sonographers;

    Abstract : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. READ MORE

  3. 2. Critical Decision Factors When Making a Cost-Effective Train Fleet Turnover : A Study in The Swedish Railway Sector

    University essay from KTH/Hållbar produktionsutveckling (ML)

    Author : Roman Zandi; Roy Khazzaka; [2022]
    Keywords : ;

    Abstract : Sustainability and availability are two essential terms for many industries when making changes within the supply chain and making decisions regarding which technical solution is most costeffective and brings the most value to the organization. Since these two topics have been growing in recent years, decision-makers need to understand the level of detail and the value these two areas can bring to an organization. READ MORE

  4. 3. Daylighting and Electric Lighting Integration in the Retail Sector

    University essay from Lunds universitet/Avdelningen för Energi och byggnadsdesign; Lunds universitet/Institutionen för arkitektur och byggd miljö

    Author : Rafael Campama Pizarro; [2019]
    Keywords : daylighting; electric lighting; lighting controls; integration; human centric lighting; circadian potential; melanopic lux; non-visual effects; energy saving; retail; case study; IEA-SHC; furniture store; shopping experience.; Arts and Architecture; Earth and Environmental Sciences;

    Abstract : The retail sector represents 11% of the GDP and employs 15% of the workforce in the European Union. To tackle growth of e-commerce, physical retail stores need to be reviewed; both to decrease operating costs, increase productivity and to make the shopping experience more appealing. READ MORE

  5. 4. Process Improvement Strategy for Public Sector Organizations : A case study at Linköping Municipality - MoS department

    University essay from Linköpings universitet/Logistik- och kvalitetsutveckling

    Author : Deepika Dronamraju; [2018]
    Keywords : Process Improvements; Strategy; Public Sector; Municipal Organization; Municipalities; Six Sigma; Lean; Customer Orientation; Customer Satisfaction.;

    Abstract : The public-sector organizations have been in limelight for research work about the implementation of various quality management approaches with the evolution of process management ideology into this sector. The awareness among the citizens regarding their rights and demand for qualitative service has been increased which led to the focus on the quality management approaches like Six Sigma and Lean. READ MORE

  6. 5. The Assessment of the Customers’ Expectations and Perceptions Towards the Quality of Educational Services : the Case of Industrial Engineering and Management programme at KTH (Royal Institute of Technology)

    University essay from KTH/Industriell marknadsföring

    Author : Madeleine Kazemi; [2015]
    Keywords : Service quality; educational service; expecation; perception; gap analysis;

    Abstract : The services sector is the largest economic sector in the world. In addition, the services sector is growing relative to the rest of the economy even in the countries that are still industrialising. The services sector consists of many subsectors, e.g. READ MORE