Essays about: "customer satisfaction towards software companies"

Found 1 essay containing the words customer satisfaction towards software companies.

  1. 1. Software People and Software Quality : A qualitative, exploratory research on how workforce management can enhance the product quality in software companies

    University essay from JTH, Data- och elektroteknik

    Author : Elena Sortino; [2011]
    Keywords : software quality; people management;

    Abstract : The aim of this work is to investigate how to address the management of individuals in a software company to positively affect the quality of the software product. The basic idea is that the better people are managed, the better is the quality of the product and, consequently, the more the customer is satisfied. READ MORE