Essays about: "customer service reports"

Showing result 6 - 10 of 39 essays containing the words customer service reports.

  1. 6. Moving beyond connecting things : What are the factors telecommunication service providers need to consider when developing a Data-as-a-Service offering?

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : SHERVIN GOHARI MOGHADAM; THOR ÅHLGREN; [2020]
    Keywords : Internet of Things; Data-as-a-Service; Telecommunication; SIM-Fleet Management; Big Data.; Internet of Things; Data-as-a-Service; Telekommunikation; SIM-Fleet Management; Big Data;

    Abstract : The Internet of Things and connected devices has been getting more and more recognition in multiple industries the last few years. At the same time, the gathering of data is withholding a more central role for both companies and civilians. READ MORE

  2. 7. Creating a customer-oriented distribution offer in the business-to-business market

    University essay from Lunds universitet/Produktionsekonomi

    Author : Caroline Granfors Wellemets; Mikaela Sturén; [2018]
    Keywords : Business-to-business; Customer-oriented; Delivery chain; Delivery service; Delivery service elements; Distribution channel; Mature industry; Technology and Engineering;

    Abstract : Problem description: Mature industrial enterprises stand before the challenge of developing strategies and competitive advantage through their logistics services. The business development within logistics and distribution services is fast and rapidly changing as the customer experience is becoming increasingly important and the additional services are becoming an integrated part of the product offering. READ MORE

  3. 8. PSD2 - A Catalyst for the Future of Retail Banking : Banks’ strategies to reach a competitive advantage from PSD2 in Sweden

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : MARTIN BRODERICK; RASMUS PALM; [2018]
    Keywords : the revised payment service directive; PSD2; retail banking; strategies; competitive advantage; open innovation; open banking; digital platforms; network effects; future banking.; andra betaltjänstdirektivet; PSD2; retail banking; strategier; konkurrensfördel; öppen innovation; open banking; nätverkseffekt; digitala plattformar; framtidens bank.;

    Abstract : The new EU regulation, revised payment services directive (PSD2), will change how the retail banking market works today. It will obligate banks, with the consumer’s consent, to provide access to account information and thus open up the market for new actors. READ MORE

  4. 9. WHAT CREATES TRUST FOR AN AUTHORITY. A qualitative comparative case study between authorities in Sweden

    University essay from Göteborgs universitet/Statsvetenskapliga institutionen

    Author : Julia Lindholm; [2017-11-30]
    Keywords : trust; legitimacy; citizens; customer; authorities; government; appropriation warrants; annual reports; society;

    Abstract : The focus of this thesis is how authorities communicate their mission in order to create trust and legitimacy among the citizens. The authorities that have been studied for this reason is the Swedish National Tax Board, the Swedish Public Employment Service and the Swedish Social Insurance Agency. READ MORE

  5. 10. Design of information tree for support related queries: Axis Communications AB : An exploratory research study in debug suggestions with machine learning at Axis Communications, Lund

    University essay from Blekinge Tekniska Högskola/Institutionen för datalogi och datorsystemteknik

    Author : Santosh Bharadwaj Rangavajjula; [2017]
    Keywords : Predictive analytics; machine learning; issue tracking systems; Jira; bugzilla; testing; automation; quality assurance; customer support; after sales;

    Abstract : Context: In today's world, we have access to so much data than at any time in the past with more and more data coming from smartphones, sensors networks, and business processes. But, most of this data is meaningless, if it's not properly formatted and utilized. READ MORE