Essays about: "customers voice"

Showing result 1 - 5 of 42 essays containing the words customers voice.

  1. 1. Vocal Requirements on the Swedish Labour Market : A cross-sectional descriptive survey study

    University essay from Uppsala universitet/Logopedi

    Author : Urté Murauskaité; [2024]
    Keywords : vocal requirements; vocal demands; vocally demanding occupations; speaking time; work tasks; Standard for Swedish occupational classification; röstkrav; röstkrävande yrken; talartid; arbetsuppgifter; Standard för svensk yrkesklassificering;

    Abstract : Det uppskattas att ungefär en tredjedel av arbetsmarknaden består av röstkrävande yrken, det vill säga yrken där rösten är ett viktigt och nödvändigt redskap för att utföra sitt arbete. Tidigare forskning har identifierat lärare, sångare och präster som yrken med röstkrävande arbetsuppgifter. READ MORE

  3. 2. Unraveling the Paradox: Balancing Personalization and Privacy in AI-Driven Technologies : Exploring Personal Information Disclosure Behavior to AI Voice Assistants and Recommendation Systems

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Leona Saliju; Vladyslav Deboi; [2023]
    Keywords : Information disclosure; Risks and Benefits; Voice assistants; Recommendation systems; Privacy calculus; Personalization-privacy paradox PPP ;

    Abstract : As society progresses towards a more algorithmic era, the influence of artificial intelligence (AI) is driving a revolution in the digital landscape. At its core, AI applications aim to engage customers by providing carefully tailored and data-driven personalization and customization of products, services, and marketing mix elements. READ MORE

  4. 3. Impact of Artificial Intelligence on Customer Experience : A mixed-methods approach to study the impact of Artificial Intelligence on Customer Experience with Voice of Customer as the mediator

    University essay from Jönköping University

    Author : Asad Ullah; [2023]
    Keywords : Artificial intelligence;

    Abstract : Abstract Background: In the contemporary world, the emergence of artificial intelligence has brought about a revolutionary change in customer experiences. Businesses, in analyzing numerous data observations, are aiming to improve customer journeys, from the point of purchase until after the product is used, by making the entire process convenient, satisfactory, and efficient. READ MORE

  5. 4. En chef som lyssnar : att möjliggöra medarbetarnas inflytande på kvalitetsutveckling

    University essay from SLU/Dept. of Economics

    Author : Lisa Nordemo; [2023]
    Keywords : kvalitetsutveckling; medarbetarinflytande; kvalitetsbristkostnad; ledarskap; employee voice; quality management; employee influence; poor quality cost; leadership;

    Abstract : Kvalitetsutveckling är en strategi som hjälper organisationer att möta kundernas ständigt ökande kvalitetskrav (Feigenbaum 1956; Sörqvist 1998; Wilkinson 2004). Om verksamhetschefen låter medarbetarna få inflytande i kvalitetsutvecklingen ökar chansen att lyckas (Sörqvist 2004; Kim et al. 2010; Mohammad et al. READ MORE

  6. 5. Estimating the risk of insurance fraud based on tonal analysis

    University essay from Lunds universitet/Matematisk statistik

    Author : Henrik Steneld; [2022]
    Keywords : Spectral analysis; Speaker recognition; Tonal analysis; Speaker Diarization; Machine Learning; LSTM; ResNet; Fraud detection; Mathematics and Statistics;

    Abstract : Insurance companies utilize various methods for identifying claims that are of potential fraudulent nature. With the ever progressing field of artificial intelligence and machine learning models, great interest can be found within the industry to evaluate the use of new methods that may arise as a result of new advanced models in combination with the rich data that is being gathered. READ MORE