Essays about: "dysfunctional behaviour"

Showing result 1 - 5 of 6 essays containing the words dysfunctional behaviour.

  1. 1. Management Control in Swedish healthcare : A study of how cost control affects physicians' performance and their ability to maintain patient safety

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Doresa Abazi; Daniella Vasilevski; [2022]
    Keywords : Cost control; physician; performance; motivation; dysfunctional behaviour; healthcare; patient safety;

    Abstract : The purpose of this study is to gain insight into how cost control affects physicians’ performance in terms of motivation and dysfunctional behaviour, and their ability to maintain patient safety. In the study, a qualitative method was used and four participants from Danderyd hospital were interviewed with semi-structured questions to gain material to answer the research question. READ MORE

  2. 2. Groupthink in Boardrooms: Harmonious or Hazardous? The impact of groupthink on board directors in the strategic decision making process.

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Kai Jens Buetje; Henry Hodzic; [2017]
    Keywords : Strategic decision making; Groupthink; Scanning; Interpretation; Choice; Business and Economics;

    Abstract : The interest for corporate governance as a research subject has surged over the past decades as a result of a number of publicised corporate scandals. These events highlighted the substantial impact that poor decision making at board level can have on a firm and its stakeholders. READ MORE

  3. 3. Dysfunctional customer behaviour in online chat support interactions : the perspective of service scripts and roles

    University essay from Karlstads universitet/Handelshögskolan

    Author : Niklas Eråker; Fredrik Persson; [2016]
    Keywords : Dysfunctional customer behaviour; Customer misbehaviour; Roles; Service scripts; Role discrepancy; Live support chat; Online context.;

    Abstract : Purpose: Previous research has highlighted that dysfunctional customer behaviour is commonplace in service exchange interactions. However, most research has focused on what forms of dysfunctional behaviours that are prevalent in a face-to-face context. READ MORE

  4. 4. A Thesis in Decline: Understanding Company Internal Reactions

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Joakim Hagberg; Björn Wretfeldt; [2011]
    Keywords : case study; decline; detection; dysfunctional behaviour; punctuated equilibrium model;

    Abstract : The present thesis aims to further the understanding of company internal reactions to decline. More specifically, the authors make two explorative case studies, looking into three areas that have been described as particularly problematic during decline by previous literature and by practitioners. READ MORE

  5. 5. Managing Organizational Conflict from the Cultural Perspective : A Comparison of Nigeria and Sweden

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Zeowa Richard Ndubuisi; Onukwube Emeka; Modestus Ogunjiofor; [2010]
    Keywords : organisational conflict; culture; Nigeria; Sweden.;

    Abstract : Ways of managing organizational conflict are as varied as its causes, origins and contexts. The purpose of conflict management, whether undertaken by the parties in conflict or whether involving the intervention of an outside party, is to affect the entire structure of a conflict situation so as to contain the destructive components in the conflict process (e. READ MORE