Essays about: "employee loyalty"

Showing result 1 - 5 of 40 essays containing the words employee loyalty.

  1. 1. Are energy companies keeping their part of the contract? : Investigating young knowledge workers’ interpretations of retention strategies

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Elisabet Crona; [2023]
    Keywords : Psychological contract; Employee retention; Retention strategies; Organizational loyalty; Psykologiskt kontrakt; Bibehållande av anställda; Strategier för bibehållande av anställda; Organisatorisk lojalitet;

    Abstract : Denna studie undersöker hur unga kunskapsarbetares intention att stanna hos sin arbetsgivare påverkas av strategier arbetsgivare använder för att behålla medarbetare, retention strategies. Studien behandlar teori relaterad till det psykologiska kontraktet, retention strategies och unga kunskapsarbetares arbetsrelaterade preferenser. READ MORE

  2. 2. The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry

    University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Author : Fareed Ahmedi; Mustafa Al Salhi; Felix Huynh; [2023]
    Keywords : SF Bio; Movie theaters; Cinema; Leisure Service; Servicescape; Strategic Roles of Servicescape; Three Dimensions of Servicescape; Five Servicescape Factors;

    Abstract : Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation? Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. READ MORE

  3. 3. Leveraging Service Recovery as a Marketing Tool

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Daniel Mubiru; Fiona Nyamache; [2023]
    Keywords : Service recovery; marketing tool; satisfaction; loyalty; brand reputation; brand image;

    Abstract : Aim: The study aims to explore the process of service recovery, its transformation into a marketing tool and identifying the outcomes of the tool to the organizations. Methodology: The research employed a qualitative methodology with an inductive approach. READ MORE

  4. 4. Subgroups of customer intimacy and their influence on customer loyalty : A structural equation modeling approach

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Tim Åkesson; [2022]
    Keywords : Customer intimacy; customer loyalty; structural equation modelling; questionnaire;

    Abstract : Background: The consulting industry’s growth has continuously outpaced the gen- eral economy, leading to more new entrants and increased intra-industry competition. Thus, competitive practices must be revised to ensure existing consultancies’ market position. READ MORE

  5. 5. Covid-19 pandemic effect on organizations : The study of Balance between employee's productivity and loyalty in scenario of working from home

    University essay from Umeå universitet/Företagsekonomi

    Author : Amrina Afrin; Muhammad Faraz Arif; [2021]
    Keywords : Covid-19; Pandemic; Productivity; Loyalty; Employee Motivation; Organization Production; Raw Material; and Employee Working from Home;

    Abstract : In this study, the main topic which we tried to study and understand is the qualitative study balance between employees’ productivity and loyalty in case of working from home during the period of Covid-19 pandemic in which both companies and employees are facing many restrictions and lockdown situations to follow only to keep themselves safe and others as well along with keeping their work going as well. As employees are integral part of any of the organization which are also the back bone of any of the company for its process, development and achieving its goal but at the same time when they are providing their efforts into work, they also consider themselves to be treated as rear commodity and they want their work to be appreciated well in the form of promotion, benefits (both financial and non-financial) and provide professional development opportunities for them. READ MORE