Essays about: "kano questionnaire"

Showing result 6 - 10 of 11 essays containing the words kano questionnaire.

  1. 6. An Analysis on Swedish Students’ Ability to Estimate Their Own Proficiency in Kanji Production

    University essay from Göteborgs universitet/Institutionen för språk och litteraturer

    Author : Benjamin Bergmann; [2017-01-27]
    Keywords : japanska; Japanese language; kanji; self-assessment; writing; intermediate;

    Abstract : This thesis examines Swedish students’ self-estimation regarding the proficiency in writing kanji characters. Various studies about Kanji exist, but investigations about writing are still limited. In addition, the study analyzed the respondent incorrect answers to see in which way they try to retrieve kanji characters. READ MORE

  3. 7. A study based on Kano model to improve satisfaction of students at university libraries in Sweden

    University essay from

    Author : Peter Verhoeven; Nana Sha; [2017]
    Keywords : Kano Model; LibQUAL TM; University libraries; satisfaction;

    Abstract : This paper designed the questionnaire for the case and combines the Kano Model with the LibQUAL+TM model to understand the students’ perception and expectation of the library service quality in Sweden. Also, find a specific way to improve the satisfaction of the students. .. READ MORE

  4. 8. Borta med vinden : skogsägares erfarenheter av avverkningstjänster efter stormen Ivar

    University essay from SLU/Dept. of Forest Resource Management

    Author : Sandra Vestin; [2015]
    Keywords : tjänstekvalitet; kvalitet; Gap-modell; Kano-modell; kundtillfredsställelse; stormskadad skog;

    Abstract : Hösten 2013 stormade det i Sverige ett flertal gånger. En av dem, stormen Ivar, fällde 4,3 miljoner skogskubikmeter privatägd skog med kärnområde i Medelpad och Jämtland. De senaste åren har varit stormtäta och en mängd erfarenheter finns från att hantera stormarnas konsekvenser. READ MORE

  5. 9. Customer Satisfaction Analysis

    University essay from Statistik

    Author : Laura Funa; [2011]
    Keywords : customer satisfaction analysis; game theory; Shapley value; kano modelling; hierarchical logistic regression; canonical correlation analysis;

    Abstract : The objective of this master thesis is to identify “key-drivers” embedded in customer satisfaction data. The data was collected by a large transportation sector corporation during five years and in four different countries. READ MORE

  6. 10. Building Attractive Quality of Career Service in Library & Learning Resources of University of Borås Based on Kano Theory

    University essay from Högskolan i Borås/Institutionen Ingenjörshögskolan

    Author : Shijie Hao; Mingzi Li; [2010]
    Keywords : attractive quality; kano theory; customer focus; kano questionnaire; PDSA;

    Abstract : The overall objective of this thesis work is to seek current and potential attractive quality of the career service of Library and Learning Resource in University college of Borås (HB), and try to make students know and experience the career service on their own initiative.First objective is the evaluation and assessment of the current quality work of career service. READ MORE