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Found 5 essays matching the above criteria.

  1. 1. Last Mile Delivery - Examination of Customer Satisfaction regarding Parcel Lockers

    University essay from

    Author : Valerie Brunner; Wanda Majcher; [2022]
    Keywords : Parcel Lockers; Customer Satisfaction; Last Mile Delivery; Satisfaction Model; Last Mile Delivery Place; Self-Collection Service;

    Abstract : Background: The strong growth of e-commerce and the connected last mile delivery problems as well as the increasing customer demands have driven forward delivery innovations in the past years. One of them, parcel locker networks, were developed and have been growing for several years. READ MORE

  3. 2. Performance Measurement of E-commerce Collection and Delivery Points

    University essay from Lunds universitet/Förpackningslogistik

    Author : Maja Gunnarsson; Jessica Nilsson; [2020]
    Keywords : performance measurement; performance indicators; collection and delivery points; parcel locker; parcel agent; in-store pickup; system perspective; Technology and Engineering;

    Abstract : Collection and delivery points have become increasingly important due to the current e-commerce trend. In addition to the general rise within e- commerce the extraordinary situation with an ongoing SARS-CoV-2- pandemic has further increased the demand for sufficient parcel deliveries. READ MORE

  4. 3. Last Mile Delivery Dilemma in E-Commerce

    University essay from Linnéuniversitetet/Institutionen för ekonomistyrning och logistik (ELO)

    Author : Jinto Lal Das; Victor Dogbeda Fianu; [2018]
    Keywords : Supply Chain Management; 3PL; Logistics; Last Mile Delivery; E-commerce;

    Abstract : E-commerce has been growing in Sweden over the years. It has not only contributed to economy, but also has shaped people’s way of living, especially with the service of home delivery. READ MORE

  5. 4. Unattended Collection and Delivery Points: Exploring the Concept and Physical Dimensioning

    University essay from Lunds universitet/Förpackningslogistik

    Author : Marcus Hoon Halbauer; [2018]
    Keywords : Technology and Engineering;

    Abstract : The unattended collection and delivery point (UCDP) is one of several solutions to address the delivery issues arisen by increasing online retail sales. There are four solutions of the UCDP concept: the traditional parcel locker, the automated box design, the automated pillar design and the cart design. READ MORE

  6. 5. Exploring and Evaluating the Parcel Locker – A Swedish Consumer Perspective

    University essay from Lunds universitet/Förpackningslogistik

    Author : Cajsa Bengtsson; Anna Vikingson; [2015]
    Keywords : Packaging logistics; parcel locker; consumer behavior; self-service technology; last mile distribution; Technology and Engineering;

    Abstract : .... READ MORE