Essays about: "training customer retention"

Showing result 1 - 5 of 6 essays containing the words training customer retention.

  1. 1. Predicting user churn using temporal information : Early detection of churning users with machine learning using log-level data from a MedTech application

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Love Marcus; [2023]
    Keywords : User churn; Customer attrition; Artificial neural networks; Log-level analysis; Random forests; Decision trees; Användarbortfall; Kundbortfall; Artificiella neurala nätverk; logganalys; Slumpskogar; Beslutsträd;

    Abstract : User retention is a critical aspect of any business or service. Churn is the continuous loss of active users. A low churn rate enables companies to focus more resources on providing better services in contrast to recruiting new users. READ MORE

  2. 2. Leveraging Service Recovery as a Marketing Tool

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Daniel Mubiru; Fiona Nyamache; [2023]
    Keywords : Service recovery; marketing tool; satisfaction; loyalty; brand reputation; brand image;

    Abstract : Aim: The study aims to explore the process of service recovery, its transformation into a marketing tool and identifying the outcomes of the tool to the organizations. Methodology: The research employed a qualitative methodology with an inductive approach. READ MORE

  3. 3. Comparison of Machine learningalgorithms on Predicting Churn withinMusic streaming service

    University essay from Blekinge Tekniska Högskola

    Author : Lahari Gaddam; Sree Lakshmi Hiranmayee Kadali; [2022]
    Keywords : Churn Prediction; Classification Algorithms; Machine Learning; Music Stream; Supervised Learning.;

    Abstract : Background: Customer churn prediction is one of the most popular part of bigbusinesses and often help the companies in customer retention and revenue generation.Customer churn may lead to huge loss of revenue and is important to analyzeand determine the cause for churn. READ MORE

  4. 4. THE IMPACT OF THE INTERNET OF THINGS ON ESTABLISHED BUSINESS MODELS - A multiple case study of Swedish insurance companies

    University essay from Göteborgs universitet/Graduate School

    Author : Simon Emanuelsson; [2019-07-09]
    Keywords : Insurance; Internet of Things; IoT; Business Model; Business Model Canvas; Business Model Innovation;

    Abstract : The insurance industry has long been suffering from profitability and growth issues due to the increasing commoditization of insurance solutions, which has forced insurers to engage in destructive “premium wars”. Digitalization and technology advancements are only set to increase these pressures even further by shifting market boundaries and increasing the level of “digital sophistication” expected by customers. READ MORE

  5. 5. Predicting user churn on streaming services using recurrent neural networks

    University essay from KTH/Skolan för datavetenskap och kommunikation (CSC)

    Author : Helder Martins; [2017]
    Keywords : churn prediction; streaming services; LSTM; RNN;

    Abstract : Providers of online services have witnessed a rapid growth of their user base in the last few years. The phenomenon has attracted an increasing number of competitors determined on obtaining their own share of the market. READ MORE