Navigating the new norm: Studying organizational culture in the era of hybrid working.

University essay from Uppsala universitet/Företagsekonomiska institutionen

Abstract: Many organizations have chosen to implement hybrid working models, in the aftermath of Covid-19. As transformations in organizations often are followed by organizational cultural change, it is of interest to investigate how expressions of culture are manifested within organizations that have implemented hybrid models. The aim of the study was to get an in-depth understanding and contribute to the field of organizational culture research and hybrid workplaces. A theoretical framework for the study was created based on a combination of the cultural web and a three-perspective approach. The research was conducted through a qualitative case study with semi-structured interviews, at a professional bureaucracy. The results of the study indicated that the paradigm of the organization, with a hybrid model, is expressed through several common values. Some cultural expressions were shown to vary between different groups, mainly based on the teams of the organization. Overall, the results indicated that the office remains the foundation for many cultural expressions, despite some parts of the daily business being adapted to remote work. For future research it would therefore be interesting to conduct a study over a longer period, thus seeing how the organizational culture changes and adapts over time.

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