“Without my phone, I cannot move one step forward” : A Qualitative Study of the Information Practices of Immigrants to Sweden through their Smartphones

Abstract: Given increased immigration rates in recent years and the rapid rate technology has become part of daily life, understanding the role of technology in the immigration process is important. Smartphones, in particular, are now commonplace, yet little is known about their role in immigration, still less from an information perspective. This study explores how immigrants to Sweden engage with information, with a particular focus on the function of smartphones and smartphone applications as intermediary tools between their adopted Swedish society and their countries of origin. A framework consisting of two theoretical lenses is employed: a practice approach, specifically information practices and transnational practices, and theories of belonging. Adopting a qualitative approach, semi-structured interviews were carried out with 12 participants. This study finds that smartphones can serve as a space through which immigrants can develop an understanding of the new information landscape and maintain a connection to the home country, primarily through contact with social networks. However, some form of prior knowledge, often from a third party, is commonly needed to use smartphones effectively in the new landscape. By facilitating an understanding of the new information landscape, and maintaining a connection to the home country, smartphones can be seen as involved in the development of a sense of belonging in the new environment. This study creates new insights into how immigrants engage with information, especially through smartphones, however, further research in this area is encouraged.