Exams on Moodle : A mixed-methods study investigating student perception of usability when using Moodle's test function

Abstract: The integration between Information and Communication Technologies (ICT) and the education field has led to the emergence of Learning Management Systems (LMS). Moodle serves as a platform for students to collaborate, access course material and take exams. This thesis investigates Moodle’s testing function using a mixed-method approach. 111 undergraduates responded to a survey relating to Nielsen’s usability attributes learnability, satisfaction and errors. Additionally, five students were interviewed. The qualitative data was thematically analyzed and indicated that students perceived Moodle’s testing function to be simple to use, though inflexible. Also, concerns were raised about the lack of visual hierarchy. Students suggested a more distinguished testing interface, the addition of a scratch-paper function, and automatic saving to prevent being timed out.