RIPPLE EFFECTS OF A PANDEMIC : Consequences for an organization’s work arrangement

Abstract: The pandemic has had significant effects on our society overall. This has meant organizations have been forced to rethink their structure and work arrangement. Our object of study is the imposed and fast changes to work arrangement, our case has been a municipal organization. Employees have been interviewed to give us insight into their experiences of working during these conditions and how they anticipate working in the future. Our results show that the organization has successfully adapted to these changes and become more of a distributed organization that relies heavily on Teams to perform its communication and collaboration tasks. The work arrangement has had positive effects on efficiency; however, this has affected their sociality and their groups have become smaller. The anticipated future seems to be more of a hybrid organization, which allows for both remote work and co-located work. These findings are relevant for organizations going through a similar transformation in order to get insight from our findings to help them in their process.