Organizational Values and their Influence on Effectiveness and Organizational Culture

Abstract: This research study was carried out at the LFV Group, Swedish Airports and Air Navigation Services (Luftfartsverket). The purpose of the study was to obtain an understanding of where the LFV Group is in present day in relation to their goal of joint organizational values set for 2008. The study also explored the possibility of measuring values in the workplace as well as the potential link between joint organizational values and company effectiveness. Our main method was a questionnaire especially designed by the authors for the LFV Group. Moreover, three interviews with key persons at Arlanda Airport were conducted. The results show that the LFV Group, on several accounts, is close to attaining their objective of common values throughout the organization. The questionnaire used to measure values showed good reliability and validity. Even though, the link is not always transparent; a relation between organizational values and effectiveness has been detected with the support of the theoretical framework.