Essays about: "customer service of bank"
Showing result 1 - 5 of 75 essays containing the words customer service of bank.
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1. Bankens roll vid generationsskifte av skogsfastigheter : en studie av intressenters tjänstebehov
University essay from SLU/Dept. of Forest EconomicsAbstract : Sveriges totala landareal består av cirka 28 miljoner hektar skogsmark. Tillsammans äger cirka 311 000 privata skogsägare drygt 50 procent av den svenska skogsarealen. Ägarbyten bland dessa skogsfastigheter sker kontinuerligt. READ MORE
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2. Diversity and Team Performance in Banks : A qualitative analysis of how workplace diversity and team performance are related: A study of Swedish banks
University essay from Jönköping University/Internationella HandelshögskolanAbstract : Background: Given the rise of multiculturalism in Sweden and the need for businesses to adapt, this topic is particularly relevant for Swedish banks. Moreover, it provides background information on the Swedish banking sector, highlighting its historical development and the influence of digitalisation on services. READ MORE
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3. Credit Modeling with Behavioral Data
University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)Abstract : In recent years, the Buy Now Pay Later service has spread across the e-commerce industry, and credit modeling is inevitable of interest for related companies to predict the default rate of the customers. The traditional data used in such models are financial bureaus which include credit records bought from external financial institutions. READ MORE
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4. Do you mind talking to a chatbot? : A quantitative study about how chatbots affect the digital customer experience within Swedish banks.
University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)Abstract : This bachelor's degree thesis aims to increase the understanding of how chatbots affect the digital customer experience within Swedish banks. Furthermore, this study examines how bank chatbot's technical quality affects the digital customer experience. READ MORE
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5. A bank’s strategical positioning within the Green Sector for an increased customer satisfaction : a segmented kano analysis
University essay from SLU/Dept. of EconomicsAbstract : The major banks in Sweden are seen as confusingly similar to their customers. By taking a behavioural focus, banks may understand how they can make themselves unique and increase their customer satisfaction. Through increasing customer satisfaction, banks may be able to gain a competitive advantage and consequently increase their profit. READ MORE