Essays about: "Aya Almoghrabi"

Found 1 essay containing the words Aya Almoghrabi.

  1. 1. AI-BASED CHATBOTS ATTRIBUTES EMPLOYING NATURAL LANGUAGE PROCESSING, CONTRIBUTING TO CUSTOMER SATISFACTION : A Quantitative Study on investigating the effect of AI Chatbots attributes with NLP on Customer Satisfaction in E-commerce.

    University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Author : Helja Bordbar; Aya Almoghrabi; [2023]
    Keywords : ;

    Abstract : This paper performed a study to discover the effect of AI-based chatbots employing Natural Language Processing (NLP) on customer satisfaction within E-commerce. Our research has employed a quantitative research approach, utilizing surveys to gather data on interactions with AI chatbots and how it affects satisfaction levels. READ MORE