Essays about: "CRM software requirements"

Found 3 essays containing the words CRM software requirements.

1. 1. Development of a customer support process tool in SharePoint Online

   University essay from Linköpings universitet/Institutionen för datavetenskap; Linköpings universitet/Tekniska fakulteten

   Author : Andreas Larsson; [2015]
   Keywords : SharePoint; workflow; CRM; Customer Relationship Management; Issue tickets;

   Abstract : Management thinking has changed focus from bringing in new customers to under- standing the significance of maintaining existing customers and the need to attain loyalty with these customers. This has increased the importance of keeping good customer relationships. READ MORE

3. 2. Evaluation of development platforms : building financial online applications

   University essay from PELAB - Laboratoriet för programmeringsomgivningar

   Author : Daniel Svensson; [2011]
   Keywords : Oracle; ADF; Silverlight; WCF; RIA; Evaluation; Programming environments; .NET; JDeveloper; Visual Studio; C#; Lightswitch; Microsoft;

   Abstract : CRM Treasury Systems AB is one of the Nordic Countries’ leading companies within treasury management. Their main product CRM Finance is a software program for financial administrators with roots back to the early 90s. READ MORE

4. 3. User Driven Software Development in a Small Company

   University essay from Blekinge Tekniska Högskola/Institutionen för arbetsvetenskap och medieteknik

   Author : Christina Hansson; [2002]
   Keywords : Participatory Design; Extreme Programming; Customer Relationship Management; user driven development; flexible development process; FRI; Idavall;

   Abstract : Field studies, interviews and participative observations have been the main methods in this master thesis where the author has studied, and partially participated, in the development process of a booking system called FRI. Idavall is the small company that develops this suc-cessful software despite small resources. READ MORE